Security systems

Alarm and
security systems.

We install and service Honeywell/Resideo and Paradox security systems for storefronts, offices, shops, clinics, and warehouses across St. Thomas, Elgin County, and London. New systems include mobile app control as standard. Existing systems can usually be modernized with a communicator module, adding app access and automation without replacing the panel or sensors. Self-monitoring through the app is included at no cost, and professional monitoring is available if required.

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Overview

Reliable detection, scheduled arming, and accountability.

A commercial alarm system should operate without attention: sensors that do not generate false alarms, a panel that arms on schedule, a separate code for each employee, and a notification when an event actually occurs. We install systems from Honeywell/Resideo and Paradox configured to these requirements.

Door and window contacts, motion, glass-break, and shock sensors
Individual user codes, providing a record of who armed and disarmed the system
Automatic arming schedules and late-to-close notifications
Arming, disarming, and alerts from a mobile phone
Self-monitoring through the app at no cost, with professional monitoring available
Existing panels upgraded with a communicator module for app access, without a full reinstall

Alarm · Partition status

Disarmed · Ready to arm

Disarmed by J. Patel (user 03) at 7:52am · Automatic arming at 6:00pm

Front door Contact · closed

Rear door Contact · closed

Showroom Motion · clear

Office Motion · clear

Front glazing Glass-break · normal

Shop Motion · clear

Rear yard gate Contact · closed

Fire panel Supervised · normal

Armed away · scheduledYesterday 18:00
Late-to-close notification sent to ownerTue 18:15
Cellular communicator test passedWeekly

Existing systems

App access and automation for the system you already have. Usually without replacing it.

Many commercial premises have a sound alarm system that is simply out of date in how it communicates: a keypad by the door, a landline dialer, and no way to check its status from outside the building. In most cases the panel and sensors are still serviceable. What is missing is a modern connection.

We add a cellular or IP communicator module to the existing Honeywell/Resideo or Paradox panel. This provides arming, disarming, and alerts through a mobile app, along with automation such as scheduled arming and integration with door access and cameras. Self-monitoring through the app is included at no cost. The panel, wiring, and sensors remain in place, and the work is typically completed in a single visit.

Arm, disarm, and view system status from a mobile app
Push notifications for alarms, openings, closings, and trouble conditions
Self-monitoring at no cost, with professional monitoring available as an option
Scheduled arming, late-to-close alerts, and automation rules
Cellular or IP reporting that replaces a landline dialer
Integration with door access and cameras where those are installed
Panel and sensors retained, so cost and disruption are limited

Communicator module

Cellular or IP module added to the existing panel

Enables app access and reporting

Mobile app

Arming, disarming, status, and notifications on your phone

Self-monitoring included at no cost

Keypad upgrade

Optional touchscreen keypad

Where the existing keypad is dated

Where a panel is too old to accept a module, we advise a replacement and reuse the existing sensors and wiring wherever possible.

Manufacturers

Honeywell/Resideo and Paradox

Two established manufacturers. We select the panel appropriate to the premises and budget, and we stock the components required to service it.

Honeywell/Resideo

Resideo is the current name for the Honeywell security product line, and the panels, keypads, and communicators continue that lineage. Commercial intrusion panels with a long service record, broad sensor compatibility, mobile app control, and substantial expansion capacity for larger sites. Existing Honeywell panels are fully supported.

Paradox

Well-regarded panels with flexible partitioning and zoning, wired and wireless sensors, and dependable mobile control. Frequently specified for small and mid-sized commercial installations.

Scope of work

Panels, sensors, keypads, and communication

Intrusion detection

Door and window contacts, motion detectors, glass-break sensors, and shock sensors, wired or wireless.

Commercial fire panel integration

We do not install fire detection, but we connect existing commercial fire panels to the alarm system so that fire alarm and trouble signals are reported and monitored alongside intrusion.

Environmental sensors

Water leak and low-temperature sensors on the same panel, for server rooms, mechanical rooms, and unheated storage.

Keypads and mobile control

Touchscreen and conventional keypads, with arming, status, and alerts from a mobile app on every new system.

Partitions and users

Separate areas for tenants, departments, or a shop and office, each with its own codes and schedules.

Communicators

Cellular and IP communicators for new and existing panels, providing app access and reporting that does not depend on a landline.

Monitoring

Self-monitoring through the mobile app is included at no cost. Professional monitoring is available as an option for premises that require it.

Panic and duress

Hold-up buttons at service counters and duress codes for staff safety.

Takeovers and modernization

Existing panels can usually be taken over and fitted with a communicator module for app access, retaining the sensors and wiring rather than reinstalling.

Service and inspection

Annual testing, battery replacement, and prompt response to zone faults.

Frequently asked questions

Security systems

Do you offer monitoring?

Yes, in two forms. Self-monitoring is included at no cost: the system notifies you directly through the mobile app when an event occurs, and you decide how to respond. Professional monitoring by a monitoring station is available as an option where your business or insurer requires it. Every system we install has a cellular or IP communicator and supports either arrangement.

Do you install fire alarm systems?

No. Fire detection in commercial buildings is a separate discipline and is installed and inspected by licensed fire alarm contractors. We do, however, connect your existing commercial fire panel to the security system so that fire alarm and trouble signals are reported through the same communicator and included in monitoring.

Can you take over our existing alarm system?

Usually. Many Honeywell/Resideo and Paradox panels, and some other makes, can be reprogrammed and brought under our service. Where a panel is too old, the existing wired sensors can often be reused with a new panel.

Can we get app control on our current system without replacing it?

In most cases, yes. We add a cellular or IP communicator module to the existing panel, which enables arming, disarming, status, and notifications through a mobile app, together with scheduled arming and other automation. Self-monitoring through the app is included at no cost. The panel, wiring, and sensors stay in place, and the work is normally completed in one visit. If the panel is too old to accept a module, we will say so and recommend a replacement that reuses the existing sensors.

Do we still need a landline for the alarm?

No. A cellular or IP communicator replaces the landline dialer, reports more reliably, and provides the connection used for app access. Many customers cancel the alarm landline once the module is installed.

Wired or wireless sensors?

Wired where the building permits, wireless where it does not. Current wireless sensors are reliable and have battery life measured in years. Most installations use a combination of both.

Can the alarm be integrated with our cameras and door access?

Yes. An alarm event can trigger camera recording, and arming and disarming can follow the door access schedule. Because we install all three systems, we configure them to work together.

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